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Privacy Policy

This privacy policy policy explains how we use any personal information we collect about you when you use this website.

What information we collect about you?

We collect information about you when you register for one of our case studies, opt in to receive our newsletter or join one of our webinar sessions. We also collect information when you voluntarily compete customer surveys, provide feedback and participate in competitions. Website usage is collected using cookies.

How will we use the information about you?

We collect information when you subscribe to our newsletter, sign up to receive a case study or register for one of our webinars and if relevant, to email you about products and services we think may be of interest to you.

Cookies

The e-Resolve website uses cookies. Cookies are used by almost every other website and don’t harm your computer. They are small text files that are placed on your computer or mobile phone when you browse web sites.

Strictly Necessary Cookies

Some cookies on this site are essential, and the site won’t work as expected without them. For example, these cookies are set when you submit a form or interact with the site by doing something that goes beyond clicking on simple links. It also helps us remember whether you have opted in or out of marketing activity.

Performance Cookies

These cookies remember information about how you use our website. They give us vital information such as which pages are visited most often, whether customers are receiving error messages from certain pages, etc. These cookies allow us to analyse and improve the performance of our website. As a result, you receive a consistent look, feel and experience. Performance cookies, or web analytic cookies don’t collect any identifiable user information. In addition, all information collected is aggregated and therefore anonymous.

Social Website Cookies

We do not store any information relating to links to social media

Re-advertising Cookies

We do not use cookies to send you advertising material, to use in any advertising or promotions which e-Resolve may choose to undertake

Personal Information

There are areas on our site where you can optionally enter personal details including your name, company name and email address. We use this information to send updates about our company and contact you if requested or necessary. You may opt-out of receiving future mailings by replying to any email sent, clicking the unsubscribe link, or by emailing enquiries@e-resolve.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information, please email us or write to us at the following address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Sharing of Information

We do not share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.

By registering upon this site you agree to receive e-mail.

Changes to this Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this web page. This policy was last updated on 22 March 2018.