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4 workforce management trends for 2017

It’s never been more important to keep your workforce happy and engaged. As we’ve covered a few times on this blog recently, if your workforce management strategy falls short of standard, it’s not just your productivity that will diminish, you might see your labour force reduce in size, too.

Employees aren’t prepared to stick around if they feel they’re not being given a platform to flourish. Therefore, it’s crucial that businesses keep abreast of the latest workforce management trends and seek to implement them where relevant.
The CIO website asked three experts to share their thoughts on what 2017 holds for workforce management – here’s what they came back with:

1. Technology to force HR out of their comfort zone
Karen Williams, chief product officer for workforce management solutions company Halogen Software, believes that 2017 will be the year that technology will finally be embraced by HR. That’s because talent is now recognised as “critical”, which means HR can no longer afford to remain in their comfort zone, Williams says. That means businesses will have to stump up the cash for appropriate solutions, in the name of better and faster hiring, retention and performance management.

2. Focus shifting to team performance
Jeanne Meister, founding partner of Future Workplace, an HR and recruiting consultancy and research firm, is expecting to see a shift in how firms gauge talent within the organisations – from individual performance and growth to team intelligence. She says companies are realising that it takes high-performing teams to produce the kinds of results they want and are beginning to push “intact” teams through growth and development.

3. HR to borrow from marketing
Meister makes the case that heads of HR are adopting ‘user experience’ testing to gauge how well it is engaging employees. Much like the marketing team would, they are leveraging tools and approaches like design thinking and sentiment analysis to create a “compelling employee experience,” she added. In theory, providing a better user experience to employees should make them happier and more productive.

4. Short-term work to become the norm
New technology combined with new business models has led to a rise in workers doing short-term, casual work. The ‘gig’ economy, as it is known, is very topical in the UK right now, with the government having just started a review of how the concept affects workers’ rights. However, Zachary Avalos, senior technical recruiter for IT recruiting and staffing firm Mondo, argues that it benefits workers as much as it does businesses. It allows workers to quickly add new skills to their CV, as well as being a great way for companies to scale their workforce based on demands, he suggests.

For advice on how to align enterprise resource technology with these workforce management trends, contact e-Resolve today.

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